softfibre

undyed wool, silk and raw fleece

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Monika Lamackova

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Monika Lamackova

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Shop policies

Last updated on May 9, 2022

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Returns & exchanges

See item details for return and exchange eligibility.

Payment

My prefered payment method is PayPal.
Sorry, I accept cheques from UK buyers only. Please, contact me should you wish to pay buy check.

Shipping

Items are shipped within 48 hours, second class Royal Mail within the UK,
by Airmail overseas (Roayal Mail hopes to deliver them within 5-10 working days).

I ship to all places where postmen go. I will always refund postage, should it be higher than what The Royal Mail has charged me at the counter.

Please note, Royal Mail does not provide tracking number with the proof of postage. Tracking can be bought at an extra cost of approx $ 14.
Please, let me know before the purchase if you prefer your bought item to be insured. I will revise the invoice before you pay.

I always keep a proof of postage and I will assist in tracking your item. However, I bare no responsibility for loss or damage.

Additional policies and FAQs

I sell both washed and unwashed fibres.
UNWASHED is fleece at it came from a sheep where most of the dirt has been removed.
WASHED is handwashed fleece, with some lanolin and small vegetable matters still in.
Please note, it is a seller's responsibility to know in which form (unwashed, washed only, tops only etc) can fibres is imported to a her/his country; it is beyond my means to study custom regulations of each country in the world.

The colours of the fibres are well represented in the images, but please be aware of the limitations of digital imagery and colour, especially when it comes to fibres, and that different computer monitors can display the same image in a very different way.